1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and McKeigan Marketing ("McKeigan Marketing," "we," "us," or "our"), located at 32890 Arbutus Avenue, Mission, BC, Canada.
By accessing our website (mckeiganmarketing.agency), booking a call, engaging our services, or communicating with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use our website or services.
2. Services
McKeigan Marketing provides digital marketing services, including but not limited to:
- Paid social media advertising (Meta / Facebook / Instagram Ads)
- Lead generation and automated follow-up systems
- CRM setup, configuration, and automation (via GoHighLevel / LeadConnector)
- Calendar booking and appointment scheduling systems
- Marketing strategy and consulting
The specific services, deliverables, timelines, and fees for each client are outlined in a separate service agreement or proposal. In the event of a conflict between these Terms and a signed service agreement, the service agreement governs.
3. Client Capacity
McKeigan Marketing maintains a maximum client capacity of 50 active clients at any time. We reserve the right to limit intake and decline new clients when capacity is reached. Being on a waitlist does not guarantee a service agreement.
4. SMS / Text Message Communications
By providing your mobile phone number to McKeigan Marketing, you expressly consent to receive SMS text messages from us, including marketing messages, appointment reminders, service updates, and follow-up communications.
Regarding SMS communications:
- By opting in, you agree to receive automated and manually sent SMS messages from McKeigan Marketing
- Message frequency varies — you may receive multiple messages per week depending on your engagement or active campaigns
- Message and data rates may apply based on your mobile carrier and plan
- To opt out of SMS messages at any time, reply STOP to any message. You will receive a final confirmation and no further messages will be sent
- To receive help, reply HELP or contact mckeiganmarketing@mckeiganmarketing.com
- Consent to receive SMS is not required as a condition of purchasing any product or service
- Your phone number will not be shared with third parties for their own marketing purposes
5. Payment Terms
Unless otherwise specified in your service agreement:
- Monthly retainer fees are billed in advance at the start of each billing period
- Ad spend is billed separately and goes directly to Meta/Facebook — McKeigan Marketing does not mark up or profit from ad spend
- Payments are due within 5 business days of invoice issuance
- Late payments may result in a pause or termination of services
- All fees are in Canadian dollars (CAD) unless otherwise noted
- There are no setup fees for any package
6. No Revenue Share
McKeigan Marketing does not take a percentage of revenue, sales, or contracts generated through our marketing services. Our fees are fixed monthly retainers as outlined in your service agreement.
7. Client Responsibilities
As a client, you agree to:
- Provide accurate business information, creative assets, and materials as required
- Respond promptly to requests from McKeigan Marketing for approvals, feedback, and information
- Ensure that all business information, products, and services comply with applicable laws and Meta's advertising policies
- Maintain an active Meta Business Manager account and grant required permissions
- Not misrepresent your business, services, or qualifications in any materials we create or publish on your behalf
8. Account Ownership
You retain full ownership of your ad account, Meta Business Manager, GoHighLevel account, contact database, and all campaign data. McKeigan Marketing operates these accounts on your behalf. Upon termination of services, all access will be transferred back to you within 5 business days. McKeigan Marketing does not hold hostage any client assets.
9. Results Disclaimer
Marketing results vary and are not guaranteed unless specifically outlined in a written guarantee included in your service agreement. Past results achieved for other clients do not guarantee similar results for your business. Results depend on factors including your service area, competition, ad spend, pricing, and responsiveness to leads.
Where a "Jumpstart Guaranteed" package is offered, the specific guarantee terms (including qualifying criteria, timeframe, and remedy) are outlined in the service agreement for that package.
10. Intellectual Property
Upon full payment of fees, you own all creative assets, ad copy, landing pages, and materials developed specifically for your campaign. McKeigan Marketing retains the right to use anonymized campaign performance data for internal analysis and improvement of services. We will obtain your explicit written permission before using your business name, logo, or results in any case study or promotional material.
11. Confidentiality
Both parties agree to keep confidential any proprietary information disclosed during the course of the service relationship, including but not limited to business strategies, financial information, client lists, and campaign data. This obligation survives termination of the service agreement.
12. Termination
Either party may terminate services with 30 days written notice unless otherwise specified in the service agreement. Upon termination:
- All outstanding fees become immediately due and payable
- McKeigan Marketing will provide transition support and transfer all account access
- Active campaigns will be paused upon the effective termination date
13. Limitation of Liability
To the maximum extent permitted by applicable law, McKeigan Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to our services, including lost profits, lost revenue, or loss of data. Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to McKeigan Marketing in the three months preceding the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless McKeigan Marketing and its founder from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of our services, your breach of these Terms, or your violation of any third-party rights.
15. Meta Advertising Policies
All advertising campaigns are subject to Meta's advertising policies and terms of service. McKeigan Marketing is not responsible for ad rejections, account restrictions, or policy changes imposed by Meta. We will work in good faith to resolve any policy issues, but cannot guarantee outcomes determined by Meta's internal review processes.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising under these Terms shall be resolved in the courts of British Columbia, Canada.
17. Changes to These Terms
We reserve the right to update these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. For active clients, material changes will be communicated directly via email.
18. Entire Agreement
These Terms, together with any signed service agreement between you and McKeigan Marketing, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior discussions, representations, and agreements.
19. Contact
For questions about these Terms of Service, please contact us:
- Email: mckeiganmarketing@mckeiganmarketing.com
- Address: McKeigan Marketing, 32890 Arbutus Avenue, Mission, BC, Canada