1. Introduction
McKeigan Marketing ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mckeiganmarketing.agency) or interact with our business, including when you engage in text message (SMS) communications with us.
We are based at 32890 Arbutus Avenue, Mission, BC, Canada. By accessing our website or communicating with us, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Contact information: your name, phone number, email address, and business details when you provide them voluntarily (e.g., by booking a call or emailing us)
- Usage data: IP address, browser type, pages visited, and time spent on our website, collected automatically via standard web technologies
- Communications: messages you send us via email or SMS text messaging
- Business information: details about your business that you share with us during consultations or onboarding
3. SMS / Text Message Communications
By providing your phone number and agreeing to receive SMS messages from McKeigan Marketing, you consent to receive automated and manually sent text messages for marketing, scheduling, follow-up, and service-related communications.
When you opt in to receive SMS messages from McKeigan Marketing:
- You may receive marketing messages, appointment reminders, follow-up messages, and service updates via SMS
- Message frequency varies based on your engagement with our services
- Message and data rates may apply depending on your mobile carrier and plan
- You can opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and will not receive further SMS messages
- To request help, reply HELP to any SMS message or contact us at mckeiganmarketing@mckeiganmarketing.com
- Consent to receive SMS messages is not a condition of purchasing any product or service from McKeigan Marketing
Your mobile phone number will not be shared with third parties for their own marketing purposes.
4. How We Use Your Information
We use the information we collect to:
- Schedule and conduct discovery calls and consultations
- Provide digital marketing services to clients
- Communicate with you about your account or campaign performance
- Send you relevant information about our services
- Respond to your inquiries and requests
- Improve our website and service offerings
- Comply with applicable laws and regulations
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with third-party software platforms (such as GoHighLevel / LeadConnector) used to operate our services. These providers are contractually obligated to keep your information confidential and use it only to provide services on our behalf
- Legal requirements: We may disclose information if required by law or to protect the rights, property, or safety of McKeigan Marketing or others
- Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to analyze website traffic and improve your experience. You may disable cookies in your browser settings, though this may affect some website functionality. We may use analytics tools such as Google Analytics to understand how visitors interact with our site.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you wish to have your information deleted, please contact us at mckeiganmarketing@mckeiganmarketing.com and we will process your request in accordance with applicable law.
8. Your Rights (Canadian Residents)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Withdraw consent for collection or use of your personal information (subject to legal and contractual restrictions)
- Request deletion of your personal information where applicable
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at mckeiganmarketing@mckeiganmarketing.com.
9. Data Security
We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites (including Calendly for appointment booking). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: mckeiganmarketing@mckeiganmarketing.com
- Address: McKeigan Marketing, 32890 Arbutus Avenue, Mission, BC, Canada